Operational disruptions can spell disaster for your brand and bottom line.
We’re set up to keep you virtually unstoppable.
Weather and climate disasters per year in the U.S.
Power outages per year in the U.S.
Average hours of downtime per power outage
In a world of uncertainty, NexRep reduces risks to your business
Let’s face it: It’s rough out there. Extreme weather events, public health emergencies, infrastructure challenges, labor shortages – the list of possible threats to your ability to perform essential business functions seems to grow every day. Consider NexRep to be your safe haven.
Our flexible, virtual business model makes your business less vulnerable to disruptions of any kind and allows you to maintain the highest customer care standards. That means no matter what challenge you face, you’re able to continue to strengthen brand loyalty and keep your revenue stream healthy.
Business continuity is built right in to NexRep
Because we’re free of geographic constraints that place limits on brick and mortar contact centers, we can respond to any circumstance with unmatched agility and reliability for swift resolution. Our distributed network of remote independent contractor agents, paired with our proven operational proficiencies, make NexRep a must-have in any business continuity plan.
When a blizzard halts the north or a hurricane hits the south, our work-from-home agents have you covered. When your sales unexpectedly skyrocket, we’ll scale our agent network in lockstep with your business needs. When the labor market tightens, we’re limitless in our ability to reach top talent anywhere in the US.
At any time, NexRep is at the ready to back up your business continuity goals and keep you up and running for your best success. This includes: