Current Opportunities for Independent Contractors
Below, you will find the opportunities currently available to Independent Contractors in the NexRep Marketplace. If you decide to pursue a particular opportunity, but do not qualify, you are welcome to return to this page and try again with another opportunity.
Please note: we use cookies to direct you to the opportunity you express interest in. If you’re returning to this page and/or clicking more than one of the buttons below, we recommend that you clear your browser’s cache each time to ensure you’re directed to the correct opportunity.
Customer Service Representative Supporting Self-Directed Medicaid Programs
This client, a facilitator of self-directed care programs, provides payroll services for caregivers. In these programs, patients who have Medicaid are able to hire the caregiver they choose. This client helps facilitate the payments to caregivers.
As an Independent Contractor supporting this client, you will handle inbound calls and answer questions from patients and caregivers, assist with enrollment steps, and help callers get set up in the client’s systems. You will also handle inquiries pertaining to timecards, payments for caregivers, and budgets regarding hours allotted for care. You can expect an average day to include:
- Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing them with important information.
- Actively assisting with enrollment, program applications, and set up in applicable systems.
- Retrieving information to assist caregivers with any payroll-related inquiries.
- Utilizing de-escalation techniques when supporting upset or frustrated callers.
- Offering guidance and directions to both caregivers and patients to effectively resolve any issues they are facing.
This client requires all Independent Contractors supporting the program to service 30 or more hours per week, and contractors supporting this program can invoice at a rate of $13 per hour.
