You create good products and services. You invest in the right media. You generate a lot of interest and a lot of calls from customers who are ready or who can be persuaded to make a purchase.
The question is, do you have an experienced sales team ready to answer the phone? Will your sales reps optimize your conversion rate and maximize the revenue from every customer interaction? Is your current team up to the task? If not, rest assured that NexRep’s network of sales professionals will be.
NexRep’s agent network consistently outperforms other sales partners in the areas that matter most: abandonment rate, conversion rate, average order value, customer satisfaction, and ROI.
How do we do it?
Seamless Integration
We can fully integrate with your business and fulfillment center, and our network of experienced sales professionals will serve as a seamless extension of your brand.
Reduced Overhead
We offer you significant cost savings by reducing or eliminating any overhead associated with facilities, equipment, operations, and agent idle time.
A Bigger Talent Pool
We leverage a massive pool of independent contractors spanning across 31 states to find the best and brightest inbound sales professionals for your business.
Better Preparation
Prior to taking calls from customers, inbound sales professionals within our network participate in rigorous, interactive certification, with material tailored to your brand
Always-on Service
Our network of sales professionals is ready to take inbound calls 24/7/365, ensuring you are supported regardless of when your media runs and your customers call.
Flexibility and Scalability
Our broad network of agents can flex and scale to ensure you have the right number of sales professionals at the right times, even as your business demands change.
Minimized Abandonment
Thanks to its always-on service and ability to flex, our network of agents can help you acquire more customers by answering more calls.
Intelligent Call Routing
We leverage performance-based routing, driving more of your calls to top performing sales professionals and optimizing your conversions and AOV.
Maximized Opportunities
Our network of agents maximizes the revenue from every customer interaction by upselling and cross-selling accessories and related products.
A Human-Focused Approach
We are focused on creating strong human connections that lead to a network of happy agents producing great customer experiences and building long-lasting relationships.
A CX Mindset
Our network of agents are committed to creating exceptional customer experiences across every interaction, knowing that customer experience drives loyalty and engagement.
Data-Driven Decisions
We leverage data to uncover every opportunity to boost performance and to make data-driven decisions that benefit your brand and your bottom line.
Ready to see how NexRep's network of agents can help you maximize inbound sales revenue?
