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Become an Inbound Sales Representative

Work remotely & set your own schedule

Being an Inbound Sales Representative

As an Inbound Sales Representative, you’ll be taking calls from customers of top direct-to-consumer brands. These customers call in after seeing an ad for a product in a newspaper or mailing. Products primarily include nutraceuticals.

The customers you’ll be talking to have already expressed interest in the products you’re selling. You’ll be answering customers’ questions and guiding them to make good purchase decisions.

Since these customers have already expressed interest in the products being sold, it’s pretty simple; if you can follow a script and bring a friendly voice, you’ll be successful!

The majority of Inbound Sales Representatives are making at least $20/hour of talk time, and top earners are making $25-$30/hour of talk time.


It’s Remote & Flexible

You’ll be taking calls and making money from the comfort and safety of your own home.

Plus you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t. You’ll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life.

Hours of operation are 24/7, giving you complete flexibility to work when it’s best for you.


What You’ll Be Doing
  • Answer incoming calls
  • Read a script, preferably with inflection in your voice
  • Present offers as they come up in the script
  • Enter data into the script as the customer gives it you to
  • Answer the customer’s questions, with most answers provided within the script
  • Provide an order summary to the customer, also as part of the script
  • Submit the order, thank the customer, and you’re done!

About You

Prior inbound sales experience is not required. However, it will be beneficial if you are:

  • Self-motivated
  • Goal-oriented
  • Energetic and enthusiastic
  • Assertive and persuasive
  • Persistent, yet respectful
  • Resilient and adaptable
  • A determined problem solver
  • Positive and upbeat
  • A strong communicator
  • Passionate about helping customers
  • Proficient in basic computer usage

Your Home Office Environment

It is recommended that you have a computer meeting at least the following specifications:

  • High-speed, hard-wired internet
  • Operating System: Windows 8.1 or Windows 10 (Macs and Chromebooks are NOT supported at this time)
  • Processor: Intel Core or Intel Pentium 4
  • Memory: 2GB of RAM
  • Browser: Internet Explorer 11 and latest version of Chrome or Firefox
  • Monitor: Dual monitors, each capable of displaying at least 1024 x 768 pixels
  • Sound: Sound card installed (standard on most computers)
  • Virus Protection: Up-to-date anti-virus software installed

Pay and Perks

The majority of Inbound Sales Representatives are making at least $20/hour of talk time, and top earners are making $25-$30/hour of talk time.

Plus, your remote, independent contractor status allows you to work in the comfort from your own home – or anywhere in the US you can meet the office requirements.

You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility. In addition, you’ll receive:

  • One-on-one mentorship
  • Free certification and ongoing development opportunities
  • The freedom and flexibility to choose your own schedule, within the client’s hours of operation
  • The chance to achieve better work-life balance

You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. With the NexRep Perks program, you’ll have the opportunity to earn Perks points. As those points add up, you’ll unlock access to Perks – exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program. Each independent contractor makes their own decision whether to engage with a Perks Partner. NexRep receives no compensation in any form from the Perks Program.


Where NexRep Contracts

NexRep contracts with people in 33 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.

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Ready to be an Inbound Sales Representative?

Independent contractors in the NexRep Marketplace tend to be pretty happy

98%

Are content to be working from their own home office (even before COVID-19)

93%

Believe NexRep provides opportunities that are among the best in the industry

94%

Would recommend NexRep to others based on their certification experience

95%

Are content with the types of interactions they have with customers

Check out what others have to say about their NexRep Marketplace experience

What’s in it for you?

Some of the perks and benefits you can expect from being an Inbound Sales Representative within the NexRep Marketplace include:

Freedom

  • You get to be your own boss, meaning you decide how much or how little you work.
  • You can gain financial freedom. The majority of Inbound Sales Representatives consistently earn $20 to $30 or more per hour of talk time.
  • You can further maximize your earning potential since you set your own schedule.
  • You get to work from the comfort of your own home. If you ever move, your business moves with you.
Freedom

Support

  • You’ll have an onboarding team to help you get up and running quickly and easily.
  • You’ll go through live, instructor-led certification to help you feel prepared and confident before ever taking a sales call.
  • You’ll have on-demand access to a team of Resource Specialists, available to help you in real-time.

Cost Savings

  • Working from home means no more commuting. Inbound Sales Representatives in the NexRep Marketplace save an average of $4,800 in gas and other auto-related expenses each year.
  • Working from home also means being able to wear your casual clothes every day, saving you $1,000 or more per year in professional attire purchases.
  • As an Independent Marketplace Contractor working from home, you’ll qualify for home office tax deductions, reducing your annual tax burden by up to $1,500.
Cost Savings

NexRep’s Mission

NexRep was founded in 2009 with a mission to positively transform the lives of independent contractors within the contact center industry.

If we can succeed in improving quality of life, we believe we’ll see a happier network of agents. We believe happier agents will be more engaged in customer interactions, leading to happier customers. And when customers are satisfied, clients are too.

It all really comes down to one simple idea: everybody wins when we put people first.

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Ready to be an Inbound Sales Representative?

Frequently Asked Questions


Independent Contractor Relationship

Every opportunity within the NexRep Marketplace is a 1099 independent contractor opportunity.

Every opportunity within the NexRep Marketplace is a 1099 independent contractor opportunity. As such, you determine how much or how little you work. Most Marketplace Contractors work between 20 to 30 hours per week.

NexRep’s independent contractor model is intended to maximize flexibility for both contractors and clients.


Scheduling & Flexibility

You’ll have the freedom to set your own schedule based on what works for you.

You’ll have the flexibility to set your own schedule inside your program’s hours of operation.

You can still provide services when traveling, assuming all of the following are true:

  • You are traveling within the U.S.
  • You have access to a quiet, distraction-free workspace
  • You have access to a hard-wired, high-speed internet connection
  • You have your computer and access to dual monitors and a noise-canceling USB headset

Contract Requirements

NexRep contracts with people in 33 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, IL, MA, MD, ME, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.

If your contract with NexRep has lapsed or if your prior Independent Contractor Agreement was terminated, you may be eligible to register for another opportunity after a six-month waiting period. Eligibility is determined by the reason for contract termination. A breach of contract would make you ineligible. Any misleading, false, or inaccurate information provided during registration will result in the immediate termination of the Independent Contractor Agreement with NexRep.

At this time, Nexrep does not have specific computer requirements, though individual clients may. We recommend the following system specifications, at a minimum:

  • High-speed, hard-wired internet
  • Operating System: Windows 8.1 or Windows 10 (Macs and Chromebooks are NOT supported at this time)
  • Processor: Intel Core or Intel Pentium 4
  • Memory: 2GB of RAM
  • Browser: Internet Explorer 11 and latest version of Chrome or Firefox
  • Monitor: Dual monitors, each capable of displaying at least 1024 x 768 pixels
  • Sound: Sound card installed (standard on most computers)
  • Virus Protection: Up-to-date anti-virus software installed
  • USB noise-cancelling headset

Macs and Chromebooks are not supported at this time.

You do not need a landline phone to be part of the NexRep Marketplace. You will need a hard-wired, high-speed internet connection and a noise-cancelling USB headset.


Online Assessment

The online assessment is intended to give you a better sense of what to expect, and to determine fit with the client programs we currently have available.

The assessment takes most people between 20 and 30 minutes to complete.

Not everyone is a fit for the opportunities we currently have available. Clients determine matching criteria. Now that you’ve registered and completed the assessment, when new opportunities become available, we may reach out to alert you to those opportunities if it appears you would be a good fit.


Certification

NexRep never charges Marketplace Contractors a fee of any kind. You will not be charged any fees for certification. Certification is 100% client sponsored.

Inbound Sales certification will run for four days, from 10:00 AM to 4:00 PM ET each day.


Money & Benefits

Inbound Sales offers an exciting and dynamic opportunity with high earning potential. Top Inbound Sales Representatives consistently earn $20 to $30 or more per hour of talk time. As an independent contractor in the NexRep Marketplace, you’ll have access to all the tools you need to be successful, but as with anything, individual success is determined by individual effort. Seasonality can also impact earnings, but Inbound Sales Representatives always have the opportunity to do well.

As an independent contractor, you will have the freedom to work remotely and the flexibility to set your own schedule. That comes with significant cost-savings on things like gas and other automotive expenses, clothes, and food. You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility.

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Ready to be an Inbound Sales Representative?