Current Opportunities for Independent Contractors
Below, you will find the opportunities currently available to Independent Contractors in the NexRep Marketplace. If you decide to pursue a particular opportunity, but do not qualify, you are welcome to return to this page and try again with another opportunity.
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Patient Resource Specialist Supporting a Pharmaceutical Company
This client, a biotechnology and pharmaceutical company, provides support to patients on life-saving immunology medication.
As a Marketplace Contractor supporting this client, you will be the lighthouse guiding patients on their health journey, ensuring that they receive their medications without issue and that they have access to all available resources. You can expect an average day to include:
- Logging into multiple systems and making scheduled outbound patient check-in calls.
- Answering inbound calls from patients.
- Directing patients to financial resources that can help them afford their medication.
- Connecting patients with other business partners like insurance specialists.
- Helping patients prepare for discussions with their healthcare providers, and assisting them with reporting any medication, product, or quality issues.
This client requires all Independent Contractors supporting the program to service 30 or more hours per week, and contractors supporting this program can invoice at a rate of $15 per hour, with the opportunity to earn additional incentives each month for reaching client-determined goals.
Customer Service Representative Supporting Self-Directed Medicaid Programs
This client, a facilitator of self-directed care programs, provides payroll services for caregivers. In these programs, patients who have Medicaid are able to hire the caregiver they choose. This client helps facilitate the payments to caregivers.
As an Independent Contractor supporting this client, you will handle inbound calls and answer questions from patients and caregivers, assist with enrollment steps, and help callers get set up in the client’s systems. You will also handle inquiries pertaining to timecards, payments for caregivers, and budgets regarding hours allotted for care. You can expect an average day to include:
- Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing them with important information.
- Actively assisting with enrollment, program applications, and set up in applicable systems.
- Retrieving information to assist caregivers with any payroll-related inquiries.
- Utilizing de-escalation techniques when supporting upset or frustrated callers.
- Offering guidance and directions to both caregivers and patients to effectively resolve any issues they are facing.
This client requires all Independent Contractors supporting the program to service 30 or more hours per week, and contractors supporting this program can invoice at a rate of $13 per hour.
