NexRep customer service for the virtual contact center

We offer outsourcing for your customer service, inbound sales, and outbound sales

Customer service

At-home agents work from locations distributed across the U.S., enabling NexRep to
assemble and deploy customer care teams dedicated to individual clients. Our outsourced agents are able to operate in multi-browser, multi-system environments and provide superior Tier 1 and 2 support.

Inbound sales

NexRep handles inbound calls driven by media coming through a variety of sources including television, radio, direct mail, and web advertising. We also provide inbound virtual receptionist services, with expert learning crafted for the individual brands of our clients.

Outbound sales

NexRep handles every type of sales call with high performance results. We recruit agents who exhibit a high level of sales experience and expertise and then certify that each agent meets the unique requirements of our individual clients.