207-523-5128

Attention Chatters!

NexRep’s third-party client, Grubhub has created an incredible opportunity for chat agents. You can invoice NexRep for each chat you handle and generate up to $18/hour during prime-time dinner rush: Friday, Saturday, Sunday, 6 PM – 10 PM.  

Limited opportunity available for contractors! Click here ASAP to submit a form to join us today!

Are you a chat expert? Grubhub Dedicated CHAT with an Outbound Element to it– Bring in up to $18/hour from the comfort of home

NexRep is excited to announce a new pay-for-performance model with Grubhub. We are looking for true customer service professionals for this program – if that sounds like you, and you are interested in bringing in a lot more money per hour with this new payment plan, join us today!

Provide chat support to the nation’s leading food delivery app service to help diners with late deliveries or missing food items via Chat. All you need to do in three simple steps:

  • Receive chat from diner describing an issue they are having with food delivery
  • Make a 60-second call to the restaurant to determine next steps
  • Return back to the diner on chat to resolve their issue

Almost every contact will require this process of a back and forth between contact utilities.

Skills needed:

  • Capable of handling three concurrent chats at once
  • Excel at multi-tasking
  • Excel in the use of multiple systems at once
  • Excellent typing skills
  • Great with the written word

About Us

NexRep is the highest quality, onshore, at home contact center based in the U.S. We have innovated the home agent contact center model by focusing on agent operations and sourcing that delivers professional level agents who match customer profiles. The result has been a fast-growing company that attracts the best talent and outperforms our competition. In 42 states in the U.S., we provide:

  • Email
  • Chat
  • Phone
  • Social
  • Customer Service
  • Sales

NexRep handles inbound calls driven by media coming through a variety of sources including television, radio, direct mail, and web advertising. In this era, where media is ubiquitous and always on, traditional call centers are challenged scheduling agents. With NexRep’s model of at-home agents all over the United States, it is easy for us to provide service at all times and partner with our choice of agents. This means we can be selective and contract only with agents who have a natural ability to sell and who can provide exceptional customer care. Because of this unique model, coupled with our certification process, NexRep consistently brings in up to 20% more revenue than a standard call center.

We also provide inbound virtual receptionist services, with expert learning crafted for the individual brands of our clients. In addition, our dedicated 100% US-based agents embody the image each client aims to project, which makes the customer more informed, more likely to remember the brand and to make a purchase during the call and in the future.

Our clients are in industries including:

  • Branded Retail
  • Consumer Electronics
  • Direct Response
  • Catalog and Direct Mail
  • E-commerce
  • Travel and Hospitality

Some of the perks and benefits you can expect to experience here at NexRep are:

FREEDOM

  • Be your own boss. You decide when to contract
  • Optimize your earning potential – you are not capped by an employee salary
  • Answer calls from your home; take your business with you when you move

SUPPORT

  • NexRep provides certification, at no cost to you, to get you started
  • NexRep offers live support you can contact if you have questions

COST SAVINGS

  • COMMUTING
    • Save $4,000 or more each year on gas, insurance, and transportation
  • CORPORATE WARDROBE
    • Save $3,000 per year on clothing and dry cleaning of professional attire by working in your pajamas.
  • EATING OUT
    • Save $1,500 by eating lunch in the comfort of your own home
  • HOME OFFICE
    • Save on expenses when working from home with tax-deductible equipment

NexRep agents have the freedom to choose their hours and availability. Contracting from home without the requirement of an 8-hour “shift”, allows agents the flexibility to balance business and family. NexRep agents can grow their income by applying experience, skills, and certification they gain to optimize their hours, instead of waiting for a 2% annual increase from their employer. Unlike other companies that provide home-based opportunities, you will not just be a number in a report. From your initial phone assessment through certification to live-calls, NexRep’s experienced, professional staff provides the personalized support that will enable you to reach your full potential.

Qualities Our Top Agents Have In Order To Be Successful

  • PROFESSIONALISM
    • NexRep independent agents maintain the highest quality calls by keeping a professional yet friendly tone of voice and have a strong understanding of our third-party clients’ brands and products.
  • SELF-DIRECTION
    • Successful NexRep agents understand that as independent contractors, it’s their business and they are their own boss. They value freedom and flexibility and don’t need constant support. Top NexRep professionals keep up their skills and exceed the high standards demanded by NexRep’s third-party clients by meeting their hours commitments and opting in to provide services over 25 hours per week to maintain momentum.
  • OTHER PERSONALITY TRAITS YOU NEED TO SUCCEED
    • Customer Focus
    • Data Entry Skills
    • Telephone Skills
    • Organization
    • High Energy Level
    • Product Knowledge

If these are skills you have, click here to join us as an independent contractor at NexRep today!

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