SERVICES

INBOUND SALES
  • Catalog
  • Direct Marketing
  • Ecommerce
  • Customer Needs
CUSTOMER SERVICE
  • Tier 1 Customer Care
  • Tier 2 Support
  • Multichannel Support
  • APPOINTMENT SETTING
OUTBOUND SALES
  • Abandon Shopping Cart
  • Outbound Remarketing and Recovery
  • Retention Programs
  • market research

NEWS & PRESS

NexRep President Featured on Glassdoor

NexRep is pleased to announce that John Stewart, the president of NexRep, was featured on the Glassdoor blog in an article entitled "What it Takes to Start Your Own Company."...

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NexRep’s Virtual Agent Workforce

NexRep's Virtual Agent Workforce Contributes to Massive Cancer Telethon; Raised $109 MM in Donations for Research in a Night. On Friday, September 5, 2014, a large telethon was broadcast into...

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our location

CORPORATE HEADQUARTERS

465 Congress Street, Suite 700
Portland, ME 04101
(207) 523-5128

CALIFORNIA OFFICE

450 Townsend St
San Francisco, CA 94107
No mail service at this address

MANAGEMENT TEAM

TEDDY LIAW
CEO
Teddy has 10+ years of technology and contact center expertise. Prior to NexRep, he managed a $80MM business unit at LiveOps, and had roles at Levi Strauss and Company, Canon Computer Systems, and TEK-Pacific.

JOHN STEWART
Founder, President
John has more than 15 years of experience in call center management. Starting on the phone while in college, John has done every job in the call center. He led agent training at Talk America, and was President of Stewart Staffing, where his team consulted for many call centers.

About us

NexRep has innovated the home agent contact center model by focusing on agent operations and sourcing that delivers professional level agents that match customer profiles. The result has been a fast growing company that attracts the best talent and delights clients and agents.

NexRep is a virtual call center offering more than 50 years of combined experience in call center management. By utilizing an innovative work model and leveraging the fastest growing workforce in America, we are changing the face of the telesales industry.